Reference

How dunia lottery Handles Your Personal Data

At dunia lottery, your personal data belongs to you — we collect only what we need to run your account, process deposits via DANA, OVO, GoPay and QRIS…

Data collected only as neededDANA, OVO, GoPay & QRIS transaction records protectedAccount data encrypted in transit and at restRetention periods clearly definedYour right to request deletion

Explore the Lobby Read FAQ

What This Policy Covers and Where It Applies

dunia lottery Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy applies to every interaction you have with dunialottery.best — from the moment you open an account to every deposit you make through DANA, OVO, GoPay or QRIS. We collect your name, email address, phone number, and payment identifiers solely to process transactions and

1
verify your account identity. We do not sell or rent your personal data to third parties. Access to certain features depends on local law, and data processing obligations follow the same principle. We retain transaction logs for a period required by applicable financial regulations, after which
2
records are securely deleted. For players in Denpasar or anywhere across Indonesia, the same data standards apply consistently.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT CHANNELS

How to Reach Us About Your Data

Live Chat Support Our live chat team is available 24 hours a day, 7 days a week. Submit a privacy request directly in the chat window and we will escalate it to our data team within one business day.

Email Privacy Request Send your data access, correction or deletion request to our dedicated privacy email. We aim to respond within 3 business days and resolve most requests within 14 calendar days.

In-Account Data Centre Log into your dunia lottery account, navigate to Settings then Privacy, and submit a data request form directly. This path gives you a reference number so you can track the status of your request.

DATA HANDLING PRACTICES

Six Ways We Protect Your Privacy

Every account on dunialottery.best is protected by a layered set of data practices — from how we store your QRIS scan history to how long we keep login logs.

Encrypted Data Storage

All personal data — including your OVO or DANA wallet identifiers — is stored using AES-256 encryption. Access is restricted to authorised system processes and audited staff only, never shared freely across teams.

Cookie Usage Disclosure

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can manage cookie preferences from the Cookie Settings link in the site footer at any time without affecting your account.

Account Security Logging

Every login attempt — successful or failed — is logged against your account with a timestamp and device fingerprint. If we detect an unfamiliar device, we send an alert to your registered email address within minutes.

Data Retention Schedule

We keep account registration data for the life of your account plus 12 months after closure. Transaction records tied to GoPay or QRIS deposits are retained for 5 years to satisfy financial reporting obligations, then permanently deleted.

Third-Party Data Sharing

We share only the minimum data necessary with payment processors such as DANA and OVO to complete your transactions. No marketing or profiling companies receive your personal data — this is a strict internal policy.

Your Right to Correct or Delete

You can request a correction to any inaccurate personal detail or ask us to delete your account data entirely. Requests submitted via Settings or email are handled within 14 days, subject to our legal retention obligations.

Your Privacy Questions, Answered Directly

These are the questions we hear most often from people reviewing our Privacy Policy before opening an account. Each answer reflects how dunialottery.best actually operates — not a generic template — so you know precisely what happens to your data.

We collect your name, email address, phone number and date of birth during registration. Once you add a payment method such as DANA or OVO, we also store the associated wallet identifier to process future deposits and withdrawals on your behalf.

No. We do not sell, rent or share your personal data with any advertising network or marketing firm. Data is shared only with payment processors — DANA, OVO, GoPay, QRIS — strictly to complete the transaction you initiate.

We retain your registration details for 12 months after account closure, and transaction records for 5 years to meet financial compliance requirements. After those periods, all associated personal data is permanently and securely deleted from our systems.

Yes. Log into your account, go to Settings then Privacy, and submit a data access request. Alternatively, email us directly and we will deliver a structured copy of your data within 14 calendar days of receiving your verified request.

We use essential session cookies to keep you logged in, and analytics cookies to measure page performance. You can disable non-essential cookies at any time via the Cookie Settings link in the site footer — this does not affect your account or deposit functions.

Payment identifiers tied to DANA or GoPay are encrypted at rest using AES-256 and transmitted over TLS 1.3. Only the automated payment processing system and a restricted set of audited staff can access these records — access is logged every time.

Contact our 24/7 live chat immediately so we can freeze suspicious activity on your account. We will review login logs and device records within the hour and send you a full incident summary, then guide you through securing your account and resetting credentials.

How dunia lottery Handles Your Personal Data

How to Reach Us About Your Data

Six Ways We Protect Your Privacy

Encrypted Data Storage

Cookie Usage Disclosure

Account Security Logging

Data Retention Schedule

Third-Party Data Sharing

Your Right to Correct or Delete

Your Privacy Questions, Answered Directly

01 What personal data does dunia lottery collect when I open an account?

02 Does dunia lottery share my data with advertisers or marketing companies?

03 How long does dunia lottery keep my account data after I close my account?

04 Can I request a copy of all the data dunia lottery holds about me?

05 What cookies does dunialottery.best use and can I turn them off?

06 How does dunia lottery protect my DANA or GoPay transaction data?

07 What should I do if I think my account data has been accessed without my permission?

Related Pages